Transport for London accelerates BYOD scheme by 170%

Hundreds of transport staff given the chance to work from personal mobiles, laptops and tablet computers under expanding Bring Your Own Device (BYOD) scheme

by News Reporter on 13 June 2018 08:20

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Transport for London, the a local government body responsible for the transport system across the capital has dramatically increased the number of employees using its Bring Your Own Device (BYOD) scheme adding hundreds of users in a single year.

The findings are contained in a a report entitled Smart Transport: BYOD and Beyond from the Parliament Street think tank. Data obtained by researchers under the Freedom of Information (FOI) Act suggests the organisation has nearly trebled the number of people who are permitted to work using their personal mobile device or laptop.

In total, TFL listed 816 devices registered under its BYOD scheme in the financial year of 2016, rising sharply to 2,328 for the financial year of 2017. When this data is analysed across TFL’s estimated 28,000 employees it suggests an approximate rise within one year from 3 per cent of the workforce using the scheme, to 8 per cent.

Transport experts welcomed the news of increased mobility for staff. Adam Perry, director at connected transport provider Resonate said, “Building a truly digital transport service means enabling staff to work on devices they are familiar with, which will inevitably improve productivity.

"However, increasing mobility is only the first step in enhancing the transport network, it’s also vital to share critical data such as insights into arrivals, departures and timetables. This will enable every team member to make informed decisions based on accurate information and improve customer experiences for the long term,” added Perry.

Parliament Street researchers also asked for a breakdown of BYOD devices currently registered in the new financial year of 2018. TFL disclosed 1,326 devices had already been registered so far, surpassing the total throughout 2016. The iPhone topped with list with 606 staff members registering that device under BYOD, followed by 469 Samsung devices and 43 iPads. On the lower end of the scale there were 19 Google Pixel devices registered, 19 Huawei devices, 15 for Sony Xperia and only 6 HTC devices.

Key recommendations in the report include increasing BYOD usage to at least 15 per cent of the workforce in the next financial year and encouraging sharing of analytics and performance data across the network.

A TFL spokesperson stated within the FOI response, “We take personal security management extremely seriously and each device has a unique password. We regularly analyse our authorised user database and our information security policies are refreshed to address the changing cyber threat landscape.”

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